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Network Provisioning Manager
2 months ago
About the Role
We are seeking a highly skilled Network Provisioning Manager to lead the end-to-end delivery of Core Transport network services. As a key member of our team, you will be responsible for managing Engineering Orders (EOs) from planning through deployment, engaging third-party expertise, and coordinating with various divisions.
Key Responsibilities
- Lead the delivery of Core Transport network services, ensuring completion within scope, budget, and timelines.
- Inspire and drive a team of network engineers to achieve EO Provisioning objectives, goals, and KPIs through continuous feedback and performance reviews.
- Foster a collaborative and innovative work environment, promoting professional development, upskilling, and training to align with the business's technology roadmap.
- Oversee the planning, execution, and delivery of provisioning engineering orders, ensuring compliance with industry standards and best practices.
- Provide expert technical guidance and support to the engineering team, ensuring high levels of stakeholder satisfaction.
- Identify and implement process improvements, enhancing efficiency and quality across provisioning activities.
- Serve as the primary liaison for internal and external stakeholders, ensuring clear communication and high levels of stakeholder satisfaction.
- Manage relationships with vendors and third-party providers, ensuring they meet project requirements, SLAs, and KPIs.
- Optimise CAPEX and OPEX budgets for the EO provisioning department, monitoring expenses while maintaining service quality.
- Lead complex fault analysis and resolution for provisioning issues impacting platform services, ensuring minimal disruption and rapid recovery.
Requirements
- Degree, Technical Diploma, or equivalent qualifications/experience in Telecommunications.
- Extensive experience in Telecommunications Transport Core, with a minimum of 7 years in the industry and over 3 years working specifically with Transport Core products.
- Expertise in provisioning technologies such as Ethernet DWDM, Carrier Ethernet, SDH, MSTN, Juniper, DSL, Cisco, DSLAM, and PDH.
- Strong problem-solving, coordination, and analytical skills.
- Demonstrated commitment to accuracy and attention to detail in work.
- Comfortable managing large volumes of data efficiently.
- Eager, ambitious, and unafraid to step out of their comfort zone to challenge the status quo and drive innovation.
- Ability to remain calm, composed, and focused under pressure, maintaining high performance in fast-paced environments.
- Exemplary interpersonal, verbal, and written communication skills, with a strong work ethic and ability to work effectively in a team environment while managing multiple concurrent tasks.
Desirable Skills
- Proficient in provisioning, data fill, and troubleshooting, with hands-on experience using Helix Provisioning Systems.
- Expertise in provisioning technologies such as Ethernet DWDM, Carrier Ethernet, SDH, MSTN, Juniper, DSL, Cisco, DSLAM, and PDH.
About Singtel Group
Singtel Group is a leading telecommunications company with a strong presence in the Asia-Pacific region. We are committed to delivering innovative solutions and exceptional customer experiences.
