
Advanced Clinical Practitioner
2 weeks ago
We are seeking experienced and skilled professionals to fill a Complex Case Manager position. As a key member of our team, you will be responsible for providing high-quality support and guidance to clients with complex needs.
The Role
- Manage a caseload of complex clients and provide expert advice and support as required.
- Utilize your experience in case management/clinical settings to work effectively with clients presenting with mental health conditions, vulnerabilities, and/or complex co-morbidities.
- Apply the social determinants of health and wellbeing to inform your practice and ensure that all aspects of client care are considered.
Key Responsibilities
- Conduct assessments of client referrals made where mental health issues are evident.
- Record accurate and comprehensive case notes and other records in a case management system.
- Negotiate client claim outcomes with relevant stakeholders.
- Perform urgent risk assessments with clients when necessary.
- Provide expert guidance and support to non-clinical staff undertaking assessment of client referrals.
- Establish effective communication channels with clients through phone calls or other means.
- Link clients to appropriate mental health services.
Requirements
- Tertiary qualification in a relevant health field.
- Registration with AHPRA or AASW is highly desirable.
- At least 2 years' experience working as a case manager or equivalent clinical role.
- Substantial experience working within a mental health or community case management setting.
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