Electronics Technician for Mobile Phone Repair

2 weeks ago

Sydney, New South Wales, Australia beBeeRepair Full time $70,000 - $75,000

Job Title: Electronic Equipment Trades Worker

We are seeking a skilled Technician Specialist to join our team. This role will involve improving repair quality and service by performing hardware and software repairs, quickly diagnosing mobile phone issues, and providing high-quality repairs.

Key Responsibilities:

  • Perform hardware and software repairs on major mobile phone brands, including screen replacements, battery replacements, motherboard repairs, water damage treatment, and other common issues.
  • Diagnose mobile phone issues and provide repair solutions according to company standards.
  • Use repair tools to carry out high-quality repairs following standard procedures.
  • Stay updated on new phone models and technological changes, continuously learning new techniques to ensure skill improvement.
  • Maintain accurate repair records, ensuring correct management of part replacements and service history.
  • Explain the cause of mobile phone issues and repair steps to customers, ensuring they clearly understand the services provided.
  • Provide after-sales technical support when needed, addressing customer inquiries and ensuring customer satisfaction.

Requirements:

  • 2+ years of experience in mobile phone repair, with proficiency in handling common hardware and software issues.
  • Strong repair skills, capable of handling complex hardware problems.
  • Familiarity with iOS and Android operating systems, able to effectively troubleshoot system and software issues.
  • Relevant repair certifications are preferred.
  • Strong problem-solving skills, able to efficiently handle multiple repair tasks.
  • Excellent customer communication skills, capable of clearly explaining technical issues.
  • A high sense of responsibility, able to follow repair procedures and ensure customer data security.
  • A good command of both Chinese and English communication skills is preferable but not essential.

Benefits:

  • Company car
  • Employee discount
  • Employee mentoring program
  • Free drinks
  • Maternity leave
  • Parental leave
  • Professional development assistance
  • Visa sponsorship

Schedule:

  • Monday to Friday

Supplementary Pay:

  • Annual bonus
  • Bonus
  • Christmas bonus
  • Performance bonus

Ability to commute/relocate:

  • Rydalmere, NSW 2116: Reliably commute or planning to relocate before starting work (required)

Experience:

  • Electronic equipment repair: 1 year (required)

Work Authorisation:

  • Australia (required)

Work Location:

  • In person
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