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Creative Retail Leader
3 weeks ago
At Milk Makeup, we're all about cool clean beauty fueled by creativity.
The Role:You will be the face and voice of our brand in all retail locations across ANZ, mainly Sephora. You'll manage gondolas & wallbays nationally, inspire and educate Beauty Advisors, and bring our ethos to life through engaging training, content creation, and store presence.
- Act as the Lead for Artistry, Retail & Education across AU & NZ, embodying our mission, values, and aesthetic in every interaction.
- Oversee gondola/wallbay execution and merchandising in all retail stores – ensure planogram compliance, testers management, stock integrity, and strong brand presence.
- Oversee in-store animations, promotions and brand-led retail activations.
- Train, educate, and inspire Beauty Advisors through in-store sessions, cluster trainings, and one-on-one coaching. Teach techniques, tips, and product storytelling to build advocacy and sales confidence.
- Create engaging artistry content for social media and internal platforms (e.g. social snippets, tutorials, application demos).
- Build and maintain strong relationships with retail field leadership and store teams to maximize visibility, support, and partnership opportunities.
- Provide in-store support during key sales events such as Member Sales (2–3 times per year), ensuring full-day presence to drive engagement and performance.
- Regularly visit stores across both Australia and New Zealand, with flexible travel schedules as needed to support all key locations.
- Provide feedback on product performance, customer sentiment, and in-store execution to our team.
- Maintain training materials, gratis allocation responsibly.
- Participate in brand events, launches, and activations as needed.
We offer a range of benefits that enhance your career and personal growth, including ongoing training and development opportunities.