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Financial Services Team Lead

1 week ago

Melbourne, Victoria, Australia ClearCompany Full time
Job Description

We are seeking a talented Financial Services Team Lead to join our team at ClearCompany. As a Billing Operations Director, you will play a critical role in driving operational excellence and streamlining processes to enhance efficiency and business performance.

About the Opportunity

This is an exciting opportunity to take ownership of the entire Order to Cash process, leading a high-performing team across multiple regions. You will drive operational excellence, champion continuous improvement, and leverage systems and automation tools to optimise performance.

Responsibilities:
  • Lead the Financial Services team, driving operational excellence and streamlining processes.
  • Oversee the end-to-end Order to Cash process, including billing, collections, and cash application.
  • Establish and monitor service level agreements, ensuring compliance and efficiency.
  • Manage business escalations, driving timely and effective resolutions.
  • Identify and implement process improvements to enhance the efficiency and effectiveness of O2C operations.

Requirements:
  • Bachelor's degree in a related field or an equivalent blend of education and experience.
  • Extensive industry experience, including at least four years in a similar role.
  • Experience leading large teams globally.
  • Experience working in a large global organisation.
  • Relevant certifications (e.g., Six Sigma) or other applicable professional qualifications.