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Engineering Director
2 months ago
Sinch, the Customer Communications Cloud, powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences that truly revolve around their customers — no matter the channels they use.
With over 150,000 businesses, including 8 of the 10 largest tech companies in the world, relying on us for their customer communication needs, we're looking for a talented Engineering Director to join our team.
This role offers a unique opportunity to build, lead, coach, and develop an efficient and globally disbursed Engineering team that builds products for over 90,000 customers.
Key Responsibilities:- Drive and influence the technology strategy that aligns to business objectives.
- Shape and grow your domain to ensure delivery while driving complex technical work in conjunction with product areas and functions.
- Develop your domain's vision and mission to achieve an excellent product experience for our customers.
- Identify and remove organizational bottlenecks.
- Support and develop a group of Engineering Managers, ensuring they have the right support in their roles as well as the right challenges to grow.
- Define and implement best-in-class performance standards across the engineering organization.
- Support Engineering Managers in building high-performing engineering teams.
- As part of the senior engineering leadership team, work to improve our shared engineering practices and ways of working.
- Set and execute on strategy to retain engineering talent.
- Create an engineering environment where Engineers have job satisfaction, feel that their work is valuable, and are empowered to be efficient and innovative.
- Proven experience as a technical leader of a larger organization, leading through others as a manager of managers.
- Developing, mentoring, and growing high-performing engineering teams.
- Previous background as a hands-on Software Engineer, with a good understanding of system design.
- Conversant in large-scale application development, microservice architectures, and SaaS products.
- Deep understanding of how to translate product and business goals into tech strategies.
- Experience/interest in transforming a delivery organization into product teams working together for the customer.
- Entrepreneurial mindset and focus on commercial outcomes.
- Passionate about what you do and have a high interest in keeping up with current best practices.
- A hybrid working arrangement, work-from-home setup reimbursement, and a global mobility policy.
- A generous parental leave program: 26 weeks salary for primary caregiver and 4 weeks salary for secondary caregiver.
- A day off for your birthday.
- A generous annual leave program.
- A monthly fitness reimbursement allowance and other wellness programs.
- Coaching and career development support, including access to a range of online professional development courses.
- Free virtual counseling resources through our global Employee Assistance Program.
- Paid time off to support a volunteer program of your choice.
- Access to Reward+ program that offers a wide range of discounts and deals across retail, entertainment, and much more.
