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Delivering Excellent Customer Experiences
2 weeks ago
This position involves providing high quality service to clients through scheduled contact centre interactions.
Key responsibilities include processing account activities, using good judgment and applying relevant policies and procedures to inform decision making.
The ideal candidate will be responsive and adaptable to changing client and business needs, managing competing priorities to deliver outcomes.
Working as part of a team, you will share your knowledge to collaboratively resolve issues and contribute to continuous improvement.
Employment Details- Location: Various metropolitan areas in Australia may be considered for this role.
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Customer Service
- Industries: Government Administration
Our organisation is committed to inclusive recruitment practices and encourages applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds.
