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Homewares Sales Specialist

1 month ago

Bondi Junction, New South Wales, Australia Pottery Barn Full time

Deliver exceptional customer experiences and drive sales growth as a Homewares Sales Specialist at Pottery Barn in Bondi Junction.

About the Role

We are seeking a part-time Sales Associate and Christmas casual Sales Associates to join our dynamic team. This is an excellent opportunity to work in a fast-paced, specialty retail environment and develop your skills in customer service, sales, and visual merchandising.

The permanent part-time Sales Associate role offers 40 hours per fortnight with a fixed two-week rotating schedule. As a Sales Associate, you will be responsible for:

  • Providing sincere, friendly, and energetic customer service by exemplifying excellent customer service standards.
  • Welcoming customers and assisting them with special services including gift wrap, gift registry, locating merchandise, special orders, back orders, deliveries, and furniture orders.
  • Efficiently and accurately performing register transactions (sales, returns, and exchanges).
  • Maintaining and demonstrating knowledge of our products, features, and benefits, current sales, and promotions.
  • Utilizing effective selling techniques to build multiple sales and increase productivity.
  • Achieving established sales and contest goals.
  • Assisting in implementation and maintenance of visual merchandise presentation, signage, and lighting.
  • Upholding store and stockroom maintenance and cleanliness standards.
  • Performing other duties as assigned by management.
  • Complying with all Company policies and procedures.
Requirements

To succeed in this role, you should have:

  • Retail sales experience, ideally in specialty retail and/or homewares, with a strong clienteling ability.
  • A passion for homewares and/or food.
  • The ability to connect with customers through service and selling.
  • A love to sell and be driven to meet and exceed targets.
  • SUCCESS IN A TEAM ENVIRONMENT BUT CAN WORK INDEPENDENTLY AND MANAGE YOUR OWN TIME.
  • A desire to engage with customers, discover their story, style, and lifestyle to connect them to the right products.
  • The confidence and passion to anticipate customer needs and problem-solve.
  • Effective communication, organisation, and leadership skills.
Physical Requirements

You will be required to:

  • Be mobile in the store and back-of-house areas, including standing for long periods.
  • Climb ladders and use other equipment in line with safety standards.
  • Lift and mobilize medium to large items, up to 30 kg, while utilizing appropriate equipment and safety techniques.
Benefits

We offer:

  • A competitive salary ranging from AU$25 to AU$35 per hour, depending on experience.
  • A generous discount on all Williams-Sonoma Inc. brands.
  • Opportunities for career growth and development through training, coaching, and cross-brand and cross-function career moves.
  • A fun and dynamic work environment that encourages creativity and autonomy.

Please note that only those holding the required work rights in Australia will be considered for this role.