Trade Services Specialist

5 days ago

Bondi Junction, Australia Williams Sonoma Full time

The **Trade Services Specialist **establishes relationships, enhances brand awareness, and drives new business opportunities. Using strategic selling and problem-solving skills, they grow the Trade business and sales channels, emphasising mental flexibility, a "get to yes" mentality, and a positive "open to learn" attitude.

**Responsibilities**

**Results & Service**
- Collaborates with Business Sales Account Manager to drive new Trade account prospects and support quotes, Design Briefs, and Trade Orders.
- Acts as the main point of contact for stores on Trade matters, providing guidance and training to Store Associates.
- Manages Trade Members through the shopping process, handling follow-up requests.
- Maintains a systematic approach to lead management, actively pursuing opportunities and building relationships.
- Expands Trade Member base through industry awareness, event attendance, and proactive promotion of new products.
- Contributes significantly to achieving monthly, quarterly, and annual Trade sales goals.
- Focuses on exemplary customer service standards for both internal and external customers.

**Development of Self and Others**
- Support the Business Sales Account Manager in training and educating store teams on effective B2B selling and outreach best practices.
- Ensure adherence to consistent B2B processes across all brands and locations.
- Coordinate and support stores in planning in-store events.
- Take the initiative to develop a self-improvement plan for continuous professional development.

**Provide Influential Leadership**
- Maintain open communication and create an environment where all associates are treated with fairness, dignity, and respect, aligning with our People First philosophy.
- Demonstrate behavior that respects the backgrounds, experiences, and cultural differences of others, while upholding the integrity and values of the company.
- Encourage a participative, creative, and learning-oriented work environment.
- Ensure compliance with all Company Policies and Procedures and promote adherence among all associates.

**Qualifications**
- Passion for furniture and interior design
- Previous experience in B2B sales and/or retail preferred
- Proficient in WSI Room Planner, Microsoft Office (PowerPoint, Outlook, Excel)
- Sales and service experience with a successful track record
- Excellent project management, communication, and organisational skills
- Proficient in current operating and ordering systems

**Requirements**:

- Strong relationship-building skills, both internally and externally
- Effective management of concurrent priorities in a fast-paced environment
- Proactive problem-solving ability
- Up to 20% travel required for store visits, client interactions, and trade shows
- Detail-oriented, works well independently and collaboratively
- Team player with a results-driven mindset
- Values and vision-driven, motivated to succeed
- Brand and Product Ambassador
- Prioritises WHAT is right over WHO is right
- Self-aware and receptive to feedback
- Constantly strives for personal improvement

**Physical Requirements**
- Local or interstate travel may be required on occasion.

**_Please note, this position description may not encompass all duties and responsibilities._**

Williams-Sonoma Australia Pty Ltd. is a multi-channel specialty retailer of high quality products for the home.

In 1956, our founder, Chuck Williams, turned a passion for cooking and eating with friends into a small business with a big idea. He opened a store in Sonoma, California, to sell the French cookware that intrigued him while visiting Europe but that could not be found in America. Chuck's business, which set a standard for customer service, took off and helped fuel a revolution in American cooking and entertaining that continues today. In the decades that followed, the quality of our products, our ability to identify new opportunities in the market and our people-first approach to business have facilitated our expansion beyond the kitchen into nearly every area of the home. Additionally, by embracing new technologies and customer-engagement strategies as they emerge, we are able to continually refine our best-in-class approach to multi-channel retailing.

Today, Williams-Sonoma, Inc. is one of the United States' largest e-commerce retailers with some of the best known and most beloved brands in home furnishings. Established in Australia in 2013, Williams-Sonoma Australia Pty Ltd. currently operates 20 retail locations and 4 e-commerce websites, and employs more than 350 people across corporate and retail operations.

Discover all you need for home from our four iconic brands: Pottery Barn Australia for timeless, exclusively designed furniture, decor and gifts; Pottery Barn Kids Australia for stylish, high-quality furniture and accessories for babies and kids; west elm Australia for modern home furnishings that are authentic, approachable, affordable and sustainably produced; and Williams Sonoma A

  • Trade Marketing Manager

    1 week ago

    Bondi Junction, New South Wales, Australia The Travel Corporation AU Full time

    Trade Marketing ManagerAre you a Marketing expert who is passionate about brand marketing and campaigns to profile our 5 amazing travel brands? Are you innovative and experienced at developing new opportunities and experiences?ABOUT TTCOur philosophy at The Travel Corporation (TTC) is simple. To create enriching experiences for travellers by combining an...

  • Trade Marketing Coordinator

    1 week ago

    Bondi Junction, New South Wales, Australia The Travel Corporation AU Full time

    Trade Marketing CoordinatorAre you a marketing enthusiastic who is passionate about brand marketing and campaigns for amazing brands? Are you looking for your next opportunity within a well-established and ethical travel company?ABOUT TTCOur philosophy at The Travel Corporation (TTC) is simple. To create enriching experiences for travellers by combining an...

  • Casual Boutique Coffee Specialist

    2 months ago

    Bondi Junction, Australia Nestle Operational Services Worldwide SA Full time

    B-Corp certified and committed to sustainability - Flexible Schedule to Support your Work-Life Balance - Enjoy a cup of coffee while you work! Are you ready to bring a little extraordinary into your life? At **Nespresso,** we blend vibrant people and products together to create careers that elevate coffee and your everyday. It's just the beginning of how we...

  • Casual Boutique Coffee Specialist

    4 weeks ago

    Bondi Junction, Australia Nestle Operational Services Worldwide SA Full time

    B-Corp certified and committed to sustainability - Flexible Schedule to Support your Work-Life Balance - Enjoy a cup of coffee while you work! Are you ready to bring a little extraordinary into your life? At **Nespresso**, we blend vibrant people and products together to create careers that elevate coffee and your everyday. It's just the beginning of how we...

  • Casual Boutique Coffee Specialist

    4 weeks ago

    Bondi Junction, Australia Nestle Operational Services Worldwide SA Full time

    Committed to sustainability & B-Corp certified - Enjoy a cup of coffee while you work! Are you ready to bring a little extraordinary into your life? At **Nespresso**, we blend vibrant people and products together to create careers that elevate coffee and your everyday. It's just the beginning of how we transform lives with every cup. Because a Nespresso cup...

  • Casual Boutique Coffee Specialist

    2 months ago

    Bondi Junction, Australia Nestle Operational Services Worldwide SA Full time

    Committed to sustainability & B-Corp certified - Enjoy a cup of coffee while you work! Are you ready to bring a little extraordinary into your life? At **Nespresso**, we blend vibrant people and products together to create careers that elevate coffee and your everyday. It's just the beginning of how we transform lives with every cup. Because a Nespresso cup...

  • Casual Boutique Coffee Specialist

    5 days ago

    Bondi Junction, Australia Nestle Operational Services Worldwide SA Full time

    B-Corp certified and committed to sustainability - Flexible Schedule to Support your Work-Life Balance - Enjoy a cup of coffee while you work! Are you ready to bring a little extraordinary into your life? At **Nespresso**, we blend vibrant people and products together to create careers that elevate coffee and your everyday. It's just the beginning of how we...

  • Full Time Boutique Coffee Specialist

    4 weeks ago

    Bondi Junction, Australia Nestle Operational Services Worldwide SA Full time

    We Inspire, we Care, we Act, and we iNnovate - Committed to sustainability & B-Corp certified - Enjoy a cup of coffee while you work! At **Nespresso,** we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. By caring for one another, our farmers, suppliers, and...

  • Full Time Boutique Coffee Specialist

    4 weeks ago

    Bondi Junction, Australia Nestle Operational Services Worldwide SA Full time

    We Inspire, we Care, we Act, and we iNnovate - Committed to sustainability & B-Corp certified - Enjoy a cup of coffee while you work! At **Nespresso,** we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. By caring for one another, our farmers, suppliers, and...

  • Full Time Boutique Coffee Specialist

    4 weeks ago

    Bondi Junction, Australia Nespresso Full time

    We Inspire, we Care, we Act, and we iNnovate    Committed to sustainability & B-Corp certified   Enjoy a cup of coffee while you work!   At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. By caring for one another, our farmers,...

  • Trade Marketing Manager

    4 weeks ago

    Bondi Junction, Australia The Travel Corporation AU Full time

    **Trade Marketing Manager** Are you a Marketing expert who is passionate about brand marketing and campaigns to profile our 5 amazing travel brands? Are you innovative and experienced at developing new opportunities and experiences? ***ABOUT TTC** Our philosophy at The Travel Corporation (TTC) is simple. To create enriching experiences for travellers by...

  • Trade Marketing Coordinator

    4 weeks ago

    Bondi Junction, Australia The Travel Corporation AU Full time

    **Trade Marketing Coordinator** Are you a marketing enthusiastic who is passionate about brand marketing and campaigns for amazing brands? Are you looking for your next opportunity within a well-established and ethical travel company? ***ABOUT TTC** Our philosophy at The Travel Corporation (TTC) is simple. To create enriching experiences for travellers by...

  • Design Specialist

    1 week ago

    Bondi Junction, New South Wales, Australia Pottery Barn Full time

    Our Pottery Barn store in Bondi Junction, Sydney, is seeking a Design Specialist to deliver a unique shopping experience through excellent customer service in a fast-paced, specialty retail environment. This is a permanent part-time role (30 hours per fortnight). As a Design Specialist, you will: Create unique, engaging experiences for customers by...

  • Admissions Officier

    2 weeks ago

    Bondi Junction, Australia Newland Street Specialist Centre Pty Ltd Full time

    **3 or 4 days per week Permanent Position - Immediate start.** The successful applicant will form a close working relationship with the administration and clinical team and be responsible for medical administration services through to the delivery of high quality customer service to patients within our well established and highly reputable specialist...

  • Cpap Specialist

    3 weeks ago

    Bondi Junction, Australia Air Liquide Full time

    Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy. Our Sleep Solutions Australia business unit within ALH are in need of a CPAP Specialist to join our NSW team. This role will be a...

  • Casual Boutique Coffee Specialist

    2 months ago

    Bondi Junction, Australia Nestle Full time

    B-Corp certified and committed to sustainability - Flexible Schedule to Support your Work-Life Balance - Enjoy a cup of coffee while you work! Are you ready to bring a little extraordinary into your life? At **Nespresso **, we blend vibrant people and products together to create careers that elevate coffee and your everyday. It's just the beginning of how...

  • Cpap Specialist

    1 week ago

    Bondi Junction, New South Wales, Australia Air Liquide Full time

    Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.Our Sleep Solutions Australia business unit within ALH are in need of a CPAP Specialist to join our NSW team.This role will be a primary...

  • Trade Assistant

    1 week ago

    Guildford Junction, Tasmania, Australia Truck Centre WA Full time

    Attractive overtime penalty rates & yearly CPI increase Competitive Remuneration & Loyalty Leave Great work culture & team environmentThe CompanyTruck Centre (WA) is WA's sole Mack, UD and Volvo Truck Specialist Dealership. With 8 branches operating successfully state wide, we pride ourselves in taking on the prestigious responsibility of being the 'Single...

  • Trade Assistant

    1 week ago

    Guildford Junction, Tasmania, Australia Truck Centre WA Full time

    South Guildford based position with free parking Attractive rates, OT penalties, benefits and yearly CPI pay increases Clean & friendly environment working on brand new Volvo, Mack & UD trucksThe CompanyTruck Centre (WA) is WA's sole Mack, UD and Volvo Truck Specialist Dealership. With 8 branches operating successfully state wide, we pride ourselves in...

  • Customer Retention Specialist

    2 months ago

    Bondi Junction, Australia The Travel Corporation AU Full time

    **The Role**: In this role you will provide dynamic and ongoing support of product, system, business policy and process to the Contact Centre and other business stakeholders for the TTC Touring Brands (Contiki, Costsaver, Trafalgar, Insight and Luxury Gold) with all aspects of Retention. This role is vital to the success of the team therefore strong...