Cyber Security Engineer for Global Enterprise Clients

5 days ago


Melbourne, Victoria, Australia Ntt Full time

Overview

NTT DATA is a leading global innovator of business and technology services, with over $30 billion in annual revenue. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.

We invest heavily in R&D, spending over $3.6 billion each year to drive innovation and stay ahead of the curve. Our diverse team of experts in more than 50 countries and a robust partner ecosystem of established and start-up companies enable us to deliver tailored solutions that meet our clients' unique needs.

About this Role

We are seeking an experienced Cyber Security Engineer to join our team, working on a permanent position. As a Cyber Security Engineer, you will play a critical role in securing and resolving cyber threats for our key clients. Your primary responsibilities will include:

  • Performing 3rd level engineering activities to enable the delivery of cyber security services.
  • Providing on-call functions on a rotational basis.
  • Servicing project work as required.

Key Accountabilities

Your key accountabilities will include:

  • Accepting, managing, and updating service requests to ensure contracted Service Level Agreements are met.
  • Providing remote technical support and Escalations within Managed Services' ITIL aligned service delivery processes, including Incident Management, Problem Management, Configuration Management, Change Management, and Release Management.


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