Housekeeping Manager Position

1 week ago

Gold Coast, Queensland, Australia beBeeCleanliness Full time $90,000 - $120,000

Job Overview

We are seeking an experienced Cleanliness Operations Coordinator to oversee daily housekeeping activities, ensuring exceptional service standards and maintaining a clean and comfortable environment for our guests.

About the Role

  • Coordinate and oversee daily housekeeping operations to ensure cleanliness and maintenance standards are met.
  • Conduct regular checks and inspections of guest rooms, public areas, and housekeeping equipment to identify areas for improvement.
  • Manage the ordering, storage, and consumption of cleaning supplies, linen, and guest amenities while controlling costs and optimizing inventory levels.
  • Respond promptly to guest complaints and investigate issues to provide solutions that meet their needs.
  • Collaborate with Maintenance, Front Office, and Food & Beverage teams to ensure seamless operations and high service standards.
  • Supervise laundry, uniform room, minibars, and specialized cleaning projects such as deep cleaning and preventative maintenance.
  • Ensure proper use and storage of chemicals, adherence to fire safety, hygiene, health, and safety regulations, and control of lost and found items.
  • Organize and facilitate regular department meetings, share updates on policies, events, and improvements, and maintain open communication with management and staff.
  • Evaluate employee performance, provide coaching, recommend promotions, and motivate the team to achieve high productivity and morale.

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