Strategic Insurance Relationship Manager

3 days ago

Sydney, New South Wales, Australia beBeeAccount Full time $80,000 - $120,000

Enhance Your Career with a Client-Facing Role

We are seeking a seasoned professional to join our team as an Account Manager. In this dynamic and collaborative environment, you will serve as the primary relationship manager for assigned clients, driving strategic outcomes and fostering positive client and broker relationships.

  • Foster premium retention through exceptional client service and consultation on property insurance and risk management;
  • Provide strategic leadership in managing client accounts, ensuring the client remains the focal point;
  • Analyse account and location risks to inform risk selection, capacity deployment, and policy terms and conditions within FM's underwriting framework;
  • Prepare insurance policies to ensure terms, conditions and wording accurately reflect a mutual understanding of intent of coverage;
  • Establish and maintain equitable policy terms and conditions;
  • Understand value declarations and incorporate risk features, policy terms and special coverages into pricing models;
  • Continuing professional development to stay current with FM's underwriting practices, standards, and insurance industry developments;
  • Identify opportunities to improve profitability through creative solutions;
  • Support new business process by ensuring sustainable strategies for underwriting, risk quality and client engagement;
  • Collaborate with account engineers on risk improvement plans.

Key Qualifications and Skills:

Qualifications, skills and experience :

  • Bachelor's degree or equivalent qualification;
  • Minimum 5 years property insurance experience, with client-facing experience highly regarded;
  • Demonstrated understanding of the property insurance landscape in Australia and New Zealand, including market trends, and broker networks;
  • Highly developed interpersonal skills, empathy and integrity, with a track record of nurturing sustainable relationships with clients;
  • Demonstrated ability in organisation, problem-solving, sales and negotiation, leadership and team building;
  • Strong technical aptitude and attention to detail;
  • The ability to prioritise work and meet deadlines;
  • Polished and professional communication (written and verbal);
  • A track record of being able to learn new technology and technical concepts, with the ability to apply this knowledge successfully.

Nice to have :

  • Experience in engineering or technical risk assessment is desired but not essential.

Benefits and Culture:

Why FM ?

FM offers a comprehensive Total Rewards program that includes an incentive plan, rich health and well-being programs, career development opportunities, tuition reimbursement, a supportive and collaborative team environment and much more. Our diverse workforce values diversity, equity, and inclusion, making us an Equal Opportunity Employer.

Ready to make an impact? Apply now

Eligible applicants must have the right to work in Australia (Australian citizen, permanent resident, NZ resident).

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