Service Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeResponsibility Full time $60,000 - $90,000

**Job Overview**

As a customer service leader, you will be responsible for managing customer repairs and servicing, liaising with suppliers, and ensuring exceptional customer experiences.

The successful candidate will oversee the delivery of high-quality customer services, manage relationships with suppliers, and maintain accurate records of service activities.

**Key Responsibilities:**

  • Manage customer repair processes and timelines
  • Liaise with suppliers to ensure efficient service delivery
  • Provide regular updates to customers on repair status
  • Assist with administrative duties, including invoicing and reconciliations
  • Compile weekly reports on service activity

**Requirements:**

  • Proven experience in customer-focused roles or high-volume administration
  • Strong communication and interpersonal skills
  • Ability to prioritize tasks and manage multiple responsibilities
  • Customer service champion with excellent organizational skills

**What We Offer:**

  • Competitive compensation and benefits package
  • Opportunities for career growth and professional development
  • A positive and supportive work environment

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