Financial Transaction Officer: Accounting and Debt Management Professional
2 weeks ago
This position offers a salary range of AUD 65,000 - AUD 85,000 per annum, inclusive of casual loading.
Located in Regency Park, SA, we are seeking a skilled Financial Transaction Officer to join our team. As an ASO3 Financial Transaction Officer, you will be responsible for assisting customers in a customer service-based financial environment (Accounts Receivable and Debt Collection).
Key Responsibilities:
- Communicate effectively with internal and external stakeholders, including government service providers, using various mediums.
- Work autonomously, using initiative and judgement to manage workloads and resolve day-to-day issues, adapting positively to changing requirements.
- Collaborate with the team to achieve results, contributing to a culture of teamwork and service delivery excellence.
- Analyse problems, formulate solutions, and understand new concepts quickly, ensuring accuracy and attention to detail.
- Utilise computerised accounting systems, financial management systems, or financial database applications, with an emphasis on debt management and/or accounts receivable.
- Prior experience in contact centre or customer service environments is highly valued.
Requirements:
- A minimum of 2 years' experience in customer service, finance, accounts receivable, or debt collection.
- Proficiency in MS Office.
- Excellent written and verbal communication skills.
- Strong organisational skills, with the ability to multitask and prioritise work.
- Attention to detail and problem-solving skills.
- Ability to work independently and as part of a team.
We are an equal opportunities employer and welcome applications from Australian Citizens who have the right to work in Australia. Please note that temporary employees must be willing to undertake a Criminal History Check.
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