Technical Support Team Lead
7 days ago
Job Description
">The position of Technical Support Team Lead is a challenging role that requires a strong passion for technology, excellent leadership skills and the ability to work effectively in a fast-paced environment. The ideal candidate will have experience managing technical teams, driving process improvements and ensuring seamless support delivery.
">Key Responsibilities:
">• Lead and manage a team of skilled support engineers to deliver exceptional customer service and support
">• Develop and implement effective processes and procedures to improve team performance and efficiency
">• Collaborate with cross-functional teams to identify opportunities for growth and improvement
">• Drive continuous improvement initiatives to enhance technical expertise and knowledge
">Required Skills and Qualifications:
">• 2+ years of experience in a technical leadership role, preferably in a complex technical support environment
">• Proven track record of delivering results-driven projects and initiatives
">• Excellent communication and interpersonal skills, with the ability to lead and motivate high-performing teams
">• Strong analytical and problem-solving skills, with the ability to evaluate complex technical issues and develop effective solutions
">Benefits:
">A rewarding career opportunity with a dynamic organization that values innovation, collaboration and continuous learning. Competitive salary and benefits package, including opportunities for professional growth and development.
">Acknowledgement Of Country:
">In recognition of our commitment to reconciliation, we acknowledge the Traditional Custodians of the land on which we operate and pay respect to their Elders past and present.
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