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Senior Beauty Advisor

1 month ago

Brisbane, Queensland, Australia Sephora Full time

At Sephora, we believe that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

As a Floor Manager, you will be our Senior Beauty Advisor and you'll support the Store Manager and Assistant Store Manager in leading the store team in a fast-paced and exciting retail environment to deliver an unbeatable client experience.

You'll play a key role in:

  • Being the role model to your team by showcasing the Sephora experience to customers through embodying Sephora's DNA of delivering a curated, innovative prestige beauty experience.
  • Driving a selling culture to exceed KPI's and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
  • Utilising and interpreting reporting data to support with operational decisions by working closely with the Store Manager, Assistant Store Manager and fellow team of Senior Beauty Advisors.
  • Facilitating open communication with your team by providing effective feedback and consistent communication with the Management team.
  • Serving as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment to confidently make store decisions.

In this role, you will have the opportunity to work across all our categories from beauty, skincare, haircare, and wellness; as well as store functions of sales, management, and back-of-house operations.

You will be equipped with initial onboarding training and continuous learning through our unique online learning platform and field trainers to help clients discover Sephora's amazing offerings. By being part of Sephora and the LVMH community, your options for discovery and career growth are endless.

We are looking for a motivated and results-driven individual who:

  • Has previous retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control and visual merchandising.
  • Is proficient in using Microsoft Office Suite to interpret and input data for daily reporting.
  • Is a hands-on leader who loves being on the sales floor to motivate, coach, and help their store team members succeed.
  • Is passionate about excellent client service and experiential retail to ensure their store represents the Sephora brand.
  • Has a passion to maintain a strong and positive culture where everyone is valued, recognized, and enabled to succeed through feedback and career development, coaching, learning, and recognition.
  • Has a drive for results with a history of exceeding sales targets and KPI's.

Please note that only Australian Citizens or Permanent Residents will be considered for this opportunity.

Sephora is part of the Global Louis Vuitton Moet Hennessey Group which is the world's largest luxury goods conglomerate. Across Australia and New Zealand, we have circa 30 stores, a growing online platform and we plan to expand this year on year. Not only do we offer diverse store opportunities, we also have our head office based in Sydney CBD.