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Infrastructure Program Manager
2 months ago
At LotusFlare, we are dedicated to creating a significant impact through our software solutions, transforming industries by simplifying technology and enhancing customer experiences. Our journey began with a vision to make mobile internet accessible and affordable for underserved regions, inspired by the team that propelled Facebook to over a billion mobile users.
Today, our mission is to design, develop, and continuously enhance a cloud-native digital commerce and monetization platform that streamlines technology and customer interactions, ultimately delivering valuable outcomes for enterprises. This platform underpins our primary offering, the LotusFlare Digital Network Operator Cloud, a managed service that acts as a digital BSS, providing essential business outcomes for communications and media service providers.
Key Responsibilities
Collaboration with Application Teams:
- Stay updated on emerging technologies and trends in infrastructure management, network design, and cost optimization.
- Architect, implement, and sustain a resilient, scalable, and economical infrastructure framework, including network topology.
- Ensure compliance with industry best practices and security protocols for infrastructure and networking.
Program Management for Infrastructure Teams:
- Develop and execute detailed infrastructure roadmaps and project plans, focusing on network enhancements, optimizations, and cost-saving initiatives.
- Oversee infrastructure projects from initiation to completion, ensuring timely delivery within budget constraints.
- Work collaboratively with cross-functional teams (development, operations, security, networking, finance) to align infrastructure projects with business goals and financial targets.
- Monitor and report on infrastructure performance metrics (availability, latency, capacity), network health, and associated costs.
High Availability & Disaster Recovery:
- Design and implement disaster recovery strategies that meet stringent RTO and RPO requirements while minimizing cost implications.
- Regularly test and validate disaster recovery protocols, including failover and network routing.
- Conduct capacity planning and performance tuning to ensure high availability and efficient resource utilization.
Security Measures:
- Establish and maintain robust security protocols to safeguard infrastructure, networks, and user data.
- Perform regular security audits and vulnerability assessments of infrastructure and network components.
- Stay informed about emerging security threats and devise mitigation strategies for infrastructure and network vulnerabilities, balancing security with cost considerations.
- Plan and review Kernel, package, and database patching.
Network Design & Optimization:
- Design and implement scalable, efficient, and cost-effective network architectures to support a dynamic microservices environment.
- Enhance network performance for low latency and high throughput while minimizing bandwidth and resource expenditures.
- Troubleshoot and resolve intricate network challenges.
- Monitor network traffic and conduct capacity planning to identify bottlenecks, plan for future growth, and optimize costs.
Cost Management:
- Continuously assess infrastructure and network expenditures to uncover potential savings.
- Implement cost-reduction strategies such as rightsizing resources, utilizing spot instances, and leveraging reserved instances.
Qualifications
- 5+ years of experience managing complex infrastructure environments, including network design and management.
- Strong technical expertise in microservices architectures, NoSQL databases, cloud technologies, network protocols, and cost optimization strategies.
- Demonstrated success in program/project management and achieving cost efficiencies.
- Experience with high availability, disaster recovery, and security best practices for infrastructure and networks.
- Exceptional communication and interpersonal skills.
- Strong leadership and team-building capabilities.
- Analytical, problem-solving, and negotiation skills.
- Able to thrive under pressure in a fast-paced environment.
Benefits
- Flexible work schedule with remote work options;
- Annual bonus;
- Paid lunches;
- Comprehensive medical insurance;
- Company-sponsored accountant assistance;
- Social security coverage;
- Unlimited sick leave;
- 21 days of vacation, plus public holidays;
- Access to training and workshops.
At LotusFlare, employees find fulfillment in knowing their work positively impacts our customers while also fostering personal growth through the development of best practices and experience in cloud-native enterprise software. Our founder and CEO, Sam Gadodia, believes that if you aspire to make a difference and transform industries for the better, LotusFlare is the place for you.