Senior Retail Operations Manager

4 days ago

KalgoorlieBoulder, Australia beBeeLeadership Full time $73,000 - $80,000

Job Title: Senior Retail Operations Manager

About the Role

We are seeking a highly motivated and experienced retail operations manager to lead our store team in creating an exceptional customer experience. As a senior retail operations manager, you will be responsible for inspiring your team to achieve goals and deliver results-driven performance.

Key Responsibilities
  • Empower and develop your team to drive sales and achieve budgets through effective inventory management, housekeeping, and leadership.
  • Promote a customer-centric culture with a continuous improvement mindset, ensuring that every customer interaction is positive and memorable.
  • Leverage your people skills to foster a collaborative and inclusive work environment, where team members feel valued and empowered to contribute.
  • Identify and deliver on growth opportunities, business objectives, and key performance indicators, driving business success and employee engagement.
Requirements
  • You must have experience in a fast-paced retail/hospitality environment, with a proven track record of leading teams to achieve high-performance results.
  • You should possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
  • You will need to be adaptable, flexible, and able to prioritize tasks effectively in a dynamic environment.
  • A collaborative approach to problem-solving, coupled with a willingness to learn and grow, is essential for success in this role.
What We Offer
  • A competitive salary and benefits package, including exclusive discounts on BWS products and services.
  • The opportunity to grow your career within our organization, with access to training and development programs to support your professional growth.
  • A fun and inclusive work environment, where you can make a real difference and contribute to our company's mission and values.

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