Field Service Team Lead

14 hours ago

Sydney, New South Wales, Australia beBeeCustomerSupport Full time
Field Service Team Lead

Job Overview:
We are seeking an experienced team lead to oversee a group of field service technicians in Sydney and Brisbane. The ideal candidate will possess excellent leadership skills, a strong technical background, and the ability to provide high-quality customer support.

Key Responsibilities:
  • Lead a team of field service technicians to deliver responsive resolutions and preventative maintenance processes.
  • Maintain a high level of customer satisfaction through effective communication and issue resolution.


Requirements:
To be successful in this role, you will need:

Technical Skills:
  • Proven experience in field service management or a related field.
  • Excellent knowledge of customer service principles and practices.


Soft Skills:
In addition to your technical expertise, you will need to possess:

Leadership Abilities:
  • Strong leadership and communication skills.
  • Ability to motivate and inspire team members.


Benefits:
As a valued member of our team, you can expect:

Professional Development:
Opportunities for career growth and professional development.

Culture:
A dynamic and supportive work environment that fosters collaboration and innovation.

Compensation:
Competitive salary and benefits package.

Work-Life Balance:
Flexible working arrangements to support a healthy work-life balance.

Industry Knowledge:
Stay up-to-date with industry trends and best practices through regular training and development opportunities.

Recognition:
Recognition and rewards for outstanding performance and contributions to the team.

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