Head of Passenger Services

2 days ago

Rockhampton, Queensland, Australia beBeeTransportLeader Full time $120,000 - $160,000
About This Role

This leadership position oversees the delivery of frontline transport services and contracts. It involves managing a high-performing team in a dynamic environment, building relationships with stakeholders, operators, and the community.

  • Lead a local team by managing resources, finances, and staff performance.
  • Foster a culture of collaboration, open communication, and continuous improvement.
  • Oversee passenger transport service delivery and regulation, including the School Transport Assistance Scheme.
  • Manage passenger transport service contracts effectively.
  • Ensure adherence to legislation and standards through education and enforcement as a regulator.
  • Develop strategic partnerships with local stakeholders, operators, and other agencies for transport solutions.
  • Provide expert advice on policy, operational delivery, and manage complex complaints or compliance issues.
What We Are Looking For
  • A people-focused leader who thinks strategically and aligns efforts with community goals.
  • An individual with strong governance, decision-making skills, and commitment to public service integrity.
  • Someone who can build productive relationships across government, industry, and community.
  • A leader who develops, supports, and empowers team members to achieve quality results.

We are seeking an exceptional candidate who can drive results-oriented teamwork, foster strategic partnerships, and promote high-quality outcomes in a challenging environment.

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