
Ambassador of Warmth and Service
6 days ago
JLL supports the Whole You, personally and professionally. Their goal is to shape the future of real estate for a better world by seeking innovative ways of working. They approach their work in a warmer, more optimistic, and inclusive way.
We bring to life this vision by providing exceptional service experiences that build lasting relationships between our clients, and their guests. The Guest Services Ambassador plays a pivotal role in delivering these experiences as the first point of contact at Reception. Their responsibilities include welcoming employees and visitors with genuine hospitality and thoughtful services, managing meeting and event spaces, and ensuring smooth operations by providing client, visitor, and administrative support.
Key aspects of this opportunity include:
- Create a comfortable, welcoming, and hospitable experience for employees and their guests
- Manage booking, setting, and refreshing of client meeting and event spaces
- Liaise with technology team to ensure AV/VC equipment is operational and provide client support as needed
- Work collaboratively with the Workplace team to deliver required client communications with accuracy and efficiency
- Handle internal & external calls and correspondence
Fostering a sense of community and creating happiness at work for our team, our clients, and their guests are essential components of this role. Experience in Hospitality, Corporate, or related professional areas is highly valued, and qualifications in Hospitality or Business are an advantage.
You can expect to join an inclusive culture where like-minded people work together to achieve great things. As an organization, we celebrate diversity and proactively support the needs that difference brings. We are committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability.
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