
Experience the Art of Coffee Expertise
1 week ago
We're passionate about coffee and dedicated to making a positive impact on the world around us. Our goal is to provide exceptional customer experiences, and we believe that every interaction with our customers should be meaningful and memorable.
The role of Coffee Specialist requires a unique blend of skills and expertise, including an in-depth understanding of coffee and its various nuances. As a specialist, you'll have the opportunity to share your passion for coffee with our customers, creating a memorable experience through expert product knowledge and exceptional service.
To succeed in this role, you must embody our company values, which are built on the principles of Inspiring, Caring, Acting, and Innovating. You'll work collaboratively with team members to create a seamless and engaging experience for our customers, maximizing sales and driving growth.
Our Coffee Specialists enjoy:
- Being part of a supportive and inclusive team environment
- Access to exclusive coffee perks, including monthly Nespresso credit and staff discounts
- Exceptional training, mentoring, and continuous personalized development support
- Career growth opportunities within Australia or globally
- Early access to new coffee launches, product ranges, and tastings
- Amazing recognition initiatives celebrating individual and team success
As a Coffee Specialist, you will be expected to deliver top-notch customer service that showcases our brand values and embodies our company's mission. This includes engaging and connecting with customers through club membership, maintaining a professional attitude, and excellent personal presentation, as well as collaborating and supporting team members to achieve goals and key performance indicators.
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