Retail Sales Associate

4 weeks ago

Epping, Australia Johnny Bigg Full time
Customer Service Specialist - Men's Fashion

We're seeking a skilled Customer Service Specialist to join our team at Johnny Bigg.

About the Role:

  • Provide exceptional customer service and ensure a positive shopping experience.
  • Assist customers with product information, styling, and purchasing decisions.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Stay up-to-date with the latest fashion trends and product knowledge to effectively engage with customers.
  • Identify opportunities to upsell and cross-sell products, driving sales growth and customer loyalty.
  • Participate in visual merchandising and store displays to maintain a visually appealing store environment.
  • Contribute to a positive and inclusive store culture, promoting a culture of respect and excellence.
  • Be available to work weekends and flexible hours to meet customer needs.

About You:

  • You have a passion for customer service and a drive to deliver exceptional results.
  • You're fashion-forward and enjoy staying up-to-date with the latest trends and styles.
  • You have excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • You're a team player who is flexible, adaptable, and willing to learn and grow with the business.
  • You're available to work weekends and flexible hours to meet customer needs.

What We Offer:

  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive hourly rate and performance-based bonuses and commissions.
  • Ongoing coaching, training, and mentoring from experienced managers.
  • A generous team discount and opportunities to purchase products at a discounted rate.
  • A fun and inclusive store culture that promotes a culture of respect and excellence.
  • Opportunities to work with a leading fashion brand and be part of a fast-paced, performance-driven environment.

Apply Now:

If you're a motivated and customer-focused individual who is passionate about fashion and delivering exceptional results, we'd love to hear from you.

Please apply online with your resume and a cover letter outlining your relevant skills and experience.

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