Banking Services Professional

2 weeks ago

Sunshine Coast, Australia beBeeCustomerCentric Full time $90,000 - $120,000
Job Overview

The Customer Banking Specialist Relief role is pivotal in delivering exceptional banking experiences to customers. This position requires collaboration with colleagues to provide outstanding service and achieve excellent customer outcomes.

Main Responsibilities:

  • Engage in in-depth conversations with customers about their overall banking needs, encompassing home loans, business banking, and financial guidance.
  • Support customers with inquiries, account maintenance, and credit product application processing.
  • Conduct Financial Health Checks to assess customers' financial situations and identify potential changes.
  • Educate and demonstrate in-branch technology and digital banking options to customers.
  • Solve problems effectively while championing processes, procedures, and a risk-aware culture.

Necessary Skills and Qualifications:

  • Experience in delivering top-notch customer service, preferably in the financial sector or retail industry.
  • Excellent communication skills and the ability to clearly explain complex financial concepts.
  • The capacity to ask questions, find solutions, act with integrity, and prioritize customer satisfaction.
  • Ability to thrive in a fast-paced, commercially driven environment.
  • A genuine interest in building a career with our organization.

Key Requirements:

  1. Strong analytical and problem-solving skills.
  2. Ability to work independently and as part of a team.
  3. Adaptability and flexibility in a dynamic work environment.
  4. Continuous learning and professional development.
  5. A customer-centric approach and commitment to excellence.

  • Professional Banking Service Representative

    10 hours ago

    Sunshine Coast, Australia beBeeCustomerService Full time $66,435 - $84,843

    Job OverviewWe are seeking a highly skilled professional to join our team as a Banking Service Representative. This role is ideal for individuals who want to kickstart their banking career in a dynamic and supportive environment.As a Banking Service Representative, you will be responsible for working with customers to understand their financial needs and...

  • Customer Service Representative

    5 days ago

    Sunshine Coast, Australia Genpact Australia Full time

    Customer Service - Process Associates - Banking Field Location: Sunshine Coast Australia Only Workplace Type: Starting out as WFH, hybrid soon. Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial...

  • Banking Consultant, Sunshine Vic

    6 days ago

    Sunshine, Australia ANZ Banking Group Full time

    **Req ID**: 85086 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Sunshine About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant in our Retail Banking,...

  • Banking Consultant, Sunshine Vic

    5 days ago

    Sunshine, Australia ANZ Banking Group Full time

    **Req ID**: 84633 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Sunshine About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Build a rewarding career in an innovative, fast paced and...

  • S&S Banking Consultant

    5 days ago

    Sunshine Coast Regional, Australia ANZ Banking Group Limited Full time $60,000 - $80,000 per year

    About Us At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process. About the Role As a S&S Banking Consultant,...

  • Banking Consultant, Sunshine Vic

    2 weeks ago

    Sunshine, Australia ANZ Banking Group Full time

    **Req ID**: 75380 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Sunshine About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant in our Retail Banking team,...

  • Customer Service Officer

    1 week ago

    Sunshine Coast, Australia HAYS Full time

    Inbound Customer Service Officer - Banking Industry - Global Company - Full Time & PT - Sunshine Coast - WFH **Your new company** This company provides outsourced Banking services for leading financial service partners, and operate on a global scale. **Your new role** *** This inbound role involves taking a range of phone calls from customers on unsecured...

  • Banking Consultant, Caloundra QLD Banking Consultant, Caloundra QLD

    7 days ago

    Sunshine Coast Regional, Australia ANZ Banking Group Limited Full time $80,000 - $120,000 per year

    About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Build a rewarding career in an innovative, fast paced and collaborative environmentBe part of a team vital to transforming ANZ for the futureUse your passion and curiosity for...

  • Banking Consultant, Maroochydore QLD Banking Consultant, Maroochydore QLD

    7 days ago

    Sunshine Coast Regional, Australia ANZ Banking Group Limited Full time $80,000 - $120,000 per year

    About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Build a rewarding career in an innovative, fast paced and collaborative environmentBe part of a team vital to transforming ANZ for the futureUse your passion and curiosity for...

  • Customer Banking Specialist Relief

    4 days ago

    Sunshine Coast, Australia Commonwealth Bank Full time

    **_We are seeking enthusiastic customer service professionals to join our Maroochydore branch team _** **Position 1 - 20 hours per week**: - Monday - Friday: 12.00pm - 4.00pm **Position 2 - 20 hours per week**: - Monday - Friday: 10.00am - 2.00pm **Do work that matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a...