Software Systems Professional

13 hours ago

Sydney, New South Wales, Australia beBeeSystemManager Full time $100,000 - $120,000

About the Role

We are seeking an experienced IT professional to manage our software systems and drive continuous improvement.

Main Responsibilities

  • Maintain and support all software systems, including Microsoft 365, SharePoint, Salesforce, and Xero.
  • Troubleshoot and resolve software-related issues using Power Automate and Azure functions.
  • Develop custom solutions using JavaScript.
  • Oversee the operation of all hardware, including servers, workstations, and networking equipment.
  • Secure internet and printing services across worksites.
  • Monitor and protect against data breaches and cyber threats.
  • Provide technical support to staff and address all IT-related issues.
  • Maintain a helpdesk system to track and resolve support requests efficiently.
  • Prepare regular reports on system performance, security incidents, and key IT metrics.

Requirements

We require:

  • Proven experience in IT management, specifically in maintaining and managing software systems and hardware infrastructure.
  • Hands-on experience with Power Automate, Azure Functions, and JavaScript.
  • Strong troubleshooting skills with a track record of resolving software and hardware issues.
  • Knowledge of data management and security protocols, including monitoring for breaches and protecting sensitive information.
  • Experience providing technical support and managing helpdesk services.
  • Ability to document IT processes and prepare performance and security reports.

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