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Practice Director

2 months ago


Baulkham Hills, New South Wales, Australia Animal Referral Hospital Full time
About the Role

We are seeking an experienced and skilled Practice Manager to lead our team at the Animal Referral Hospital in Baulkham Hills. As a Practice Manager, you will be responsible for the day-to-day operations of our clinic, including stock management, people management, rostering, and change management.

Key Responsibilities:

  • Manage the day-to-day operations of the clinic, ensuring smooth and efficient delivery of services
  • Lead and develop a strong and friendly team, fostering a positive team culture
  • Monitor monthly financial performance and team performance, implementing actions to encourage improvement
  • Drive business growth through local marketing initiatives and strategic planning
  • Deliver outstanding service and care to all patients and owners

About You

We are looking for a candidate with:

  • Industry experience (preferred but not essential)
  • 3+ years' experience in a management position, leading a team and fostering a positive culture
  • Strong leadership and team building skills, with the ability to provide coaching and guidance to team members
  • HR experience with performance monitoring and management
  • Experience with Rx works (preferred but not essential)
  • Strong communication and customer service skills
  • Good business acumen and organisational skills
  • Friendly, respectful, team player attitude
  • Passion for continuous learning
  • Ability to work flexible hours

About Us

The Animal Referral Hospital is a leading provider of specialist veterinary services, dedicated to delivering the best possible care to our patients, clients, and staff. We offer a wide range of specialist services and provide 24-hour emergency and critical care through our facilities in NSW, ACT, VIC, QLD, and SA.

We offer a competitive annual salary, leave entitlements, continuing professional education opportunities, and a range of benefits, including:

  • Leave entitlements - 4 weeks annual leave, personal/sick leave, carers leave
  • Continuing professional education opportunities
  • Free annual influenza vaccination
  • Uniforms
  • 6 weeks paid parental leave and flexible return to work programs
  • Free access to confidential Employee Assistance Program LifeWorks 24/7
  • Petbarn / Greencross Discounts
  • Opportunities for growth within the network