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Practice Director
2 months ago
We are seeking an experienced and skilled Practice Manager to lead our team at the Animal Referral Hospital in Baulkham Hills. As a Practice Manager, you will be responsible for the day-to-day operations of our clinic, including stock management, people management, rostering, and change management.
Key Responsibilities:
- Manage the day-to-day operations of the clinic, ensuring smooth and efficient delivery of services
- Lead and develop a strong and friendly team, fostering a positive team culture
- Monitor monthly financial performance and team performance, implementing actions to encourage improvement
- Drive business growth through local marketing initiatives and strategic planning
- Deliver outstanding service and care to all patients and owners
About You
We are looking for a candidate with:
- Industry experience (preferred but not essential)
- 3+ years' experience in a management position, leading a team and fostering a positive culture
- Strong leadership and team building skills, with the ability to provide coaching and guidance to team members
- HR experience with performance monitoring and management
- Experience with Rx works (preferred but not essential)
- Strong communication and customer service skills
- Good business acumen and organisational skills
- Friendly, respectful, team player attitude
- Passion for continuous learning
- Ability to work flexible hours
About Us
The Animal Referral Hospital is a leading provider of specialist veterinary services, dedicated to delivering the best possible care to our patients, clients, and staff. We offer a wide range of specialist services and provide 24-hour emergency and critical care through our facilities in NSW, ACT, VIC, QLD, and SA.
We offer a competitive annual salary, leave entitlements, continuing professional education opportunities, and a range of benefits, including:
- Leave entitlements - 4 weeks annual leave, personal/sick leave, carers leave
- Continuing professional education opportunities
- Free annual influenza vaccination
- Uniforms
- 6 weeks paid parental leave and flexible return to work programs
- Free access to confidential Employee Assistance Program LifeWorks 24/7
- Petbarn / Greencross Discounts
- Opportunities for growth within the network