Retail Operations and Communications Specialist

3 weeks ago

Geelong, Victoria, Australia Cotton On Group Full time
Retail Operations and Communications Specialist - Factorie Australia

Location: Geelong, VIC, Australia

Job Description

Be Who You Are. Love What You Do.

We're an Aussie brand with our feet on the ground and our heart in our people.

We are offering a new opportunity in our Global Support Centre within the Factorie Retail Operations team.

Benefits include:

  • Competitive salary + flexible working hours
  • Access to our world-class Support Centre, with an in-house café and wellness centre featuring fitness classes and health experts
  • Onsite Childcare Centre with indoor and outdoor play areas, subsidised costs, and convenient access for your kids
  • 24/7 wellness support covering mental health, relationships, family, and more
  • Discounts for you and your family on medical, travel, financial services, and more
  • Returnity - Paid program supporting new parents returning to work
  • 50% discount on Cotton On Group brands including Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Factorie, Typo, and Supre

This role is a 12-month parental leave cover, expiring end of August 2026.

The Retail Operations Specialist supports project delivery that enhances efficiencies and customer experience through:

  • Providing operational, administrative, and technical support to peers and stakeholders
  • Collaborating with Retail and internal partners to achieve project objectives, remove friction, and identify operational efficiencies
  • Implementing and embedding new processes to improve productivity and system utilization
  • Planning and prioritizing initiatives and events aligned with retail operations and customer focus
  • Reviewing store operations to identify improvement opportunities and establish benchmarks for store formats

We believe it's more than a job; it's about making a positive difference in everything we do.

Who are we?

A diverse team of 20,000 worldwide who love to think big and have fun. We develop, reward, and recognize our team members to empower their full potential. We celebrate individuality, making us a unique global retailer.

Being You can take you places at the Cotton On Group. Join us and let's do good things together.

Job Info
  • Job Identification: 47941
  • Category: Retail
  • Posting Date: 07/25/2025, 06:38 AM
  • Schedule: Full time
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