Vehicle Service Representative
2 weeks ago
What to Expect
Tesla is seeking a skilled Service Advisor to provide exceptional customer service and support to our valued customers. This role requires a high level of technical acumen and excellent communication skills to resolve customer concerns in a timely and professional manner.
Key Responsibilities
- Respond to customer inquiries and concerns via phone, email, and in-person interactions
- Accurately record customer issues and data into the Dealer Management System
- Conduct transactions and communicate with customers regarding service completion and delivery
- Collaborate with the service team to ensure seamless customer experience
Requirements
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Excellent communication and interpersonal skills
- Basic computer skills and knowledge of Dealer Management Systems
- Valid driver's license and safe driving record
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