
Financial Services Specialist
5 days ago
We are seeking a talented individual to join our team as a Financial Services Specialist.
This is an exciting opportunity for someone looking to start a career in the finance industry or seeking a good work/life balance.
Job DescriptionWe are seeking a friendly and genuine team player to help us deliver exceptional customer service and provide expert advice on our products and services. In this role, you will be skilled across our offerings to educate customers on features, benefits, setup, and ongoing use. You will also be responsible for managing and processing loans, including personal and credit card lending, and basic mortgage lending.
Your key duties will include:
- Assisting the manager with business development and the management and processing of complex loans
- Organising loan distribution and ensuring accurate issuance of cheques to relevant parties
- Providing training and coaching to staff
- Owning the retention program for the mortgage book
To succeed in this role, you will need:
- Lending experience and sales skills
- A proven track record of delivering exceptional customer service
- Excellent written and verbal communication skills, including listening skills
- High attention to detail and accuracy
- Sound mathematical skills and knowledge of Microsoft Office suite
- An understanding of our products and services (desired)
We offer a range of benefits to support your career growth and well-being, including:
- A supportive team that works together and celebrates contributions
- Excellent training and development opportunities, including study sponsorship
- Flexible working options and work/life balance
- Community volunteer leave and birthday leave
- Access to an Employee Assistance Program and Wellness Reimbursement Programs
- Discounts and best possible rates on our products and services
We are a financial institution committed to helping people succeed and giving back to our local communities. We value our staff and strive to create a positive and inclusive work environment.
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