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IT Operations Manager

2 weeks ago

Sunbury, Victoria, Australia beBeeDelivery Full time $60,000 - $70,000

Job Title: IT Services

This is a newly created position for a proactive and structured IT professional to strengthen our operations and lead the delivery of key projects across Infrastructure, Applications, Cybersecurity, and Service Management.

The role plays a critical part in improving the performance of existing processes, ensuring effective execution of projects, and embedding service and security best practices into daily operations.

The successful candidate will focus on enhancing how existing ITIL-based practices are applied across services, while leading projects that deliver measurable improvements in performance, compliance, and service quality.

Key Responsibilities:

  • Improve existing processes to enhance performance and efficiency
  • Lead projects to deliver measurable improvements in performance, compliance, and service quality
  • Embed service and security best practices into daily operations

Requirements:

  • Strong understanding of ITIL principles and their application
  • Proven experience in process improvement and project management
  • Excellent communication and interpersonal skills

Benefits:

  • Opportunity to work with a dynamic team
  • Professional growth and development opportunities
  • A competitive compensation package