Customs Broker

3 weeks ago

Sydney, New South Wales, Australia Qube Full time

About Qube

Qube is a leading provider of integrated import and export logistics services, operating in over 180 locations across Australia, New Zealand, and South East Asia. Our purpose is to help our customers, communities, industries, and people thrive through a relentless focus on our five priorities – Safety, Wellbeing, Planet, Opportunity, and Performance.

About the Role

This role is located at our Moorebank offices and is a full-time position. As a Customs Broker, you will be responsible for lodging customs declarations for allocated clients with strong attention to detail. You will prepare, check, and lodge customs entries accurately in a timely manner, follow up with quarantine and import food processing when required, and ensure smooth and efficient flow of work relating to customs jobs.

Key Responsibilities

  • Lodge customs declarations for allocated clients with strong attention to detail.
  • Prepare, check, and lodge customs entries accurately in a timely manner.
  • Follow up with quarantine and import food processing when required.
  • Ensure smooth and efficient flow of work relating to customs jobs, follow company SOP and policy, and meet KPI.
  • Maintain excellent customer service to internal and external customers and ensure client satisfaction.
  • Provide guidance to the Classifier/Compilers.
  • Handle all other customs functions such as auditing, refund, drawback, TA, and TC, etc.
  • Attend to client's quarantine query and provide professional advice and assistance.

Requirements

  • You have a current Customs Broker license and quarantine accreditation.
  • Applicants undertaking the Customs Broker course are encouraged to apply.
  • Previous experience in Expedient system is preferred but not compulsory.
  • You have a mature approach to your work and good team spirit.
  • You have a strong commitment to your job and good work ethic.
  • You have excellent communication skills both verbal and written in English.
  • You will have strong attention to detail.
  • You have excellent computer skills.

Benefits

  • Up to 50% off gyms, studios, active wear, healthy meals, supplements, recovery, and more through the Qube Fit program.
  • Discounted health insurance.
  • Special paid leave to participate in volunteering activities.
  • Unlimited access to employee assistance program delivered through Benestar.
  • Generous paid parental leave for eligible employees.
  • Ongoing learning, development, and training opportunities for employees.

Qube recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from people of all genders, ages, and backgrounds. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected on their unique strengths and characteristics.

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