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Children's Contact Service Specialist

2 months ago

Townsville, Queensland, Australia Relationships Australia (Qld) Full time
About the Role

We are seeking a skilled and compassionate Children's Contact Service Specialist to join our team at Relationships Australia (Qld). As a key member of our team, you will play a vital role in supporting children and their families during changeovers or supervised visits.

Key Responsibilities:

  • Facilitate contact arrangements and support children and their families during changeovers or supervised visits.
  • Provide a safe and secure environment for the children.
  • Apply theoretical models of supportive human interaction, developmental stages of children, conflict resolution, and other relevant frameworks.
  • Undertake assessment and intake processes, including parent interviews, case planning, and reviews.
  • Organise safe and appropriate activities for children to maximise parent/child interaction.
  • Evaluate the effectiveness of interventions for parents and children accessing CCS.

About You

To be successful in this position, you will:

  • Have a Bachelor degree in the social or behavioural sciences, preferably with a focus on child development.
  • Have demonstrated experience working with children and their parents/carers and theoretical knowledge of the issues regarding child development, abuse, and/or neglect.
  • Have experience working with people in crisis and/or parents in conflict.
  • Knowledge and ability to apply relevant legislation and regulations relating to family law and/or children's contact issues is also required.
  • Ability to work on weekend and evening shifts.
  • Possession of, or willingness to obtain, a First Aid/CPR Certificate.

What We Can Offer You

We offer a supportive team environment, opportunities for professional development, and a competitive salary package, including:

  • A salary between $84,426.28 to $96,580.61 per annum, pro rata for part time.
  • Work-life balance and flexible working hours.
  • Additional annual leave over the Christmas period, annual leave loading, and study leave.
  • Salary packaging options available of up to $15,900, which will significantly increase the value of take-home pay.