Exceptional Guest Experience Agent

2 weeks ago

Adelaide, South Australia beBeeCareer Full time $56,000 - $72,000

Job Title

A career that lets your passion shine in a fast-paced and dynamic environment.

We are seeking an exceptional Front Office Services Agent to join our team. As the heart of guest experiences, you will seamlessly balance the roles of porter and guest service agent, providing warm welcomes and efficient check-ins to attentive departures, ensuring every interaction reflects five-star excellence.

The successful candidate will possess excellent communication skills, be confident and able to work cohesively with fellow colleagues as part of a team. They will also have the ability to deliver luxury service in line with brand standards, manage communications, promote loyalty programs, and assist with luggage.

Requirements
  • A Full Driver license is a must; confident driver both automatic and manual cars (critical as part of duties)
  • Must have Responsible Service of Alcohol (RSA) certification
  • Service focused personality is essential; customer related experience an asset
  • Ability to work full availability over a 7 day a week roster will be a distinct advantage
  • Full Australian working rights with no restrictions

Please note that being located in Adelaide and ready for an immediate start is highly preferred.

Benefits
  • Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide
  • Up to 50% discount on meals at Sofitel Adelaide
  • Family & Friends accommodation discounts
  • Fully laundered uniform provided
  • Free 24 hour access to our Employee Assistance Program

We offer opportunities to develop your talent and grow within our property and across the world, while making a meaningful impact through our corporate social responsibility activities.

Our Commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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