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Customer Service Coordinator Senior
1 week ago
Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth.
We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.
This is where your career journey starts...
- Monday to Friday work schedule
- Genuine opportunities for career development and progression
As the Senior Customer Service Coordinator at our Coffs Harbour Branch, you'll be responsible for assisting the Branch Manager in efficiently managing and operating the Branch.
You'll Enjoy Variety In Your Role Including:
- Prioritize and ensure the safety of your team and Coates customers at all times.
- Lead, mentor, and inspire Sales Coordinators to deliver exceptional customer service, fostering strong relationships that drive customer loyalty and repeat business.
- Develop tailored solutions for customers by preparing accurate quotes, processing purchase orders, and managing hire agreements efficiently.
- Oversee administrative tasks, asset management, and quality control to maintain operational excellence.
- Development and career progression pathways
- Access to employee discounts, benefits, and wellbeing program
- Purchased additional leave program
- Novated leasing and salary sacrifice
- 12 weeks Paid Parental Leave in addition to government parental leave scheme
- Volunteering opportunities through the Coates Foundation