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Housekeeping Operations Manager

2 months ago


Gold Coast, Queensland, Australia ISS Full time

Job Summary:

The Housekeeping Supervisor will be responsible for overseeing the daily cleaning operations within the ISS facilities. This role requires a strong leader who can manage a team of up to 10 staff members, ensuring that all cleaning tasks are completed to a high standard.

Key Responsibilities:

  • Supervise and coordinate the cleaning team to ensure efficient and effective cleaning operations.
  • Manage cleaning schedules, rosters, and timesheets to ensure accurate record-keeping and compliance with company policies.
  • Lead by example and promote a culture of excellence in customer service and quality control.
  • Conduct regular cleaning inspections to identify areas for improvement and implement corrective actions.
  • Collaborate with other departments to ensure seamless delivery of cleaning services.
  • Develop and maintain cleaning protocols and procedures to ensure consistency and quality.
  • Monitor and control cleaning budgets to ensure cost-effectiveness.
  • Provide training and development opportunities for staff to enhance their skills and knowledge.
  • Ensure compliance with all relevant health and safety regulations and company policies.

Requirements:

  • Proven experience in cleaning operations, preferably in a supervisory or management role.
  • Strong knowledge of cleaning procedures, protocols, and best practices.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Ability to work independently and as part of a team, with a strong focus on customer service and quality control.
  • High school diploma or equivalent required; degree in a related field preferred.