System Development Analyst

2 weeks ago

Brisbane, Queensland, Australia beBeeApplicationSupport Full time $90,000 - $120,000
About the Role

This is a hands-on Application Support Specialist role where you will work on full-stack development, IT system support, eCommerce platform integrations, and internal application maintenance.

Key Responsibilities:
  • You will report to the Head of IT and manage incoming support requests via the Help Desk.
  • The role requires providing support across Microsoft and Apple environments.
  • Experience in supporting eCommerce platforms (BigCommerce) and ERP systems (NetSuite) is highly regarded.
  • You will help maintain and improve internal IT systems and infrastructure.
  • Contributing to integrations and data flows between systems is a key part of this role.
  • You will assist with WMS (Warehouse Management System) support to ensure smooth order fulfilment.
  • Providing support for in-store systems and retail operations is also required.
  • Collaboration with the Head of IT on innovative initiatives to enhance customer and staff experience is expected.
Required Skills & Qualifications:
  • Mid-Senior level expertise is required.
  • Experience in supporting both Microsoft and Apple desktop platforms.
  • Familiarity with eCommerce platforms (BigCommerce a plus).
  • Understanding of HTML, CSS, and web technologies.
  • Ability to troubleshoot and support cloud/webservice-based applications.
  • Strong communication skills and a collaborative approach are essential.
Benefits:
  • Full-time employment.
  • A varied and challenging role with opportunities for growth and development.
  • Collaborative team environment.
Field:
  • IT Services and IT Consulting.

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