Frontline Service Professional

2 weeks ago

Caboolture, Queensland, Australia beBeeCustomerService Full time $56,000 - $64,000
Key Responsibilities

We are seeking a Customer Experience Representative to deliver exceptional customer service through various touchpoints, including inbound and outbound phone calls.

  • Respond to customer inquiries in a timely and professional manner.
  • Resolve customer complaints and issues efficiently.
  • Provide product information and advice to customers.
  • Process administrative tasks related to customer orders and after-sales support.
Required Skills and Qualifications

To excel in this role, you will require:

  • Excellent communication and interpersonal skills.
  • Strong listening and problem-solving abilities.
  • Ability to work effectively in a team environment.
  • Good computer literacy, including MS Office knowledge and Google Suite of products.
  • Minimum 2 years call centre/customer service experience.
Benefits and Opportunities

This is an excellent opportunity to develop your skills and make a real impact on our customers' experiences.

A dynamic and supportive work environment, with opportunities for growth and development. Our employees enjoy a range of benefits, including competitive remuneration and a comprehensive training program.

What We Offer

Opportunities for career advancement and skill development in a rapidly evolving industry.

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