Sales Associate

3 weeks ago


Essendon Fields, Victoria, Australia Pottery Barn Full time
Job Title: Sales Associate

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Williams-Sonoma Outlet in Essendon Fields, Victoria.

About the Role:
  • Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a friendly and professional manner.
  • Assist customers with special services, including gift wrap, gift registry, and locating merchandise.
  • Process sales transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Maintain knowledge of products, features, and benefits, as well as current sales and promotions.
  • Utilize effective selling techniques to build sales and increase productivity.
  • Meet and exceed sales targets, while maintaining a high level of customer satisfaction.
  • Assist with visual merchandising, including setting up displays and maintaining store appearance.
  • Perform other duties as assigned by management, including maintaining store and stockroom cleanliness.
Requirements:
  • Previous retail sales experience, preferably in specialty retail and/or homewares.
  • Strong communication and interpersonal skills, with the ability to connect with customers and build relationships.
  • Ability to work independently and as part of a team, with a focus on delivering exceptional customer service.
  • Physical ability to stand for long periods, lift up to 30kg, and climb ladders.
What We Offer:
  • Competitive salary and benefits package.
  • Generous discount on all Williams-Sonoma Inc. brands.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering world-class service to our customers, please apply today.


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