Senior Business Analyst

2 weeks ago

Brisbane, Queensland, Australia beBeeConsultant Full time $145,000 - $167,000
Job Title: Senior Business Analyst - Dynamics 365 Functional Consultant">

This is a unique opportunity to work with our organization as a Senior Business Analyst - Dynamics 365 Functional Consultant. As a key member of our team, you will be responsible for providing expert-level support and guidance on the implementation and ongoing use of Microsoft Dynamics 365.

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  • Key Responsibilities:
  • Support the organization's implementation and ongoing use of Microsoft Dynamics 365.
  • Collaborate with stakeholders to understand their business needs and translate requirements into system specifications.
  • Conduct system configurations, testing, training, and provide post-implementation support.
  • Develop training materials and deliver user training sessions to ensure effective adoption of Dynamics 365 across the organization.
  • Provide ongoing support, including analyzing and resolving system issues, responding to user queries, and coordinating with technical resources when necessary.
  • Ensure compliance with all relevant policies, procedures, and regulatory requirements.
  • Stay abreast of new Dynamics 365 features and functionality, recommending and implementing upgrades and enhancements as appropriate.

Requirements:

  • Minimum 4 years previous experience as a Dynamics 365 Functional Analyst working for a large IT/ICT organization or IT Projects (involving significant and/or complex business change elements).
  • Proven experience in a functional analyst or similar role, with a deep understanding of Dynamics 365 capabilities and limitations.
  • Familiarity with business process re-engineering and the creation of detailed workflow diagrams.
  • Bachelor's degree in Information Technology, Business, or a related field.
  • Relevant certifications in Dynamics 365 will be considered an asset.
  • Experience with Customer Service, Customer Insights - Journeys, and Project Operations.
  • Proficient in BPMN 2.0.

Benefits:

  • 8 Hours/day - 40 Hour working week.
  • The successful candidate will be required to complete a Criminal History Check.
  • Opportunity to work with a large and dynamic organization.

Additional Information:

Please submit your application using the appropriate link, ensuring a Microsoft Word version of your CV is attached.

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