Project Manager

2 weeks ago

Cleveland, Queensland, Australia beBeeMortgage Full time $90,002 - $216,445
Project Manager Position Overview

The Operations Project Manager position plays a critical role in ensuring the successful implementation of projects. This involves working closely with stakeholders to identify expectations, delegate tasks, and maintain effective communication throughout the project lifecycle.

Key Responsibilities:
  • Act as the primary point of contact for team members on assigned projects, assembling and coordinating project needs.
  • Lead project meetings, presentations, and post-policy implementations.
  • Monitor progress and keep stakeholders informed throughout the project.
  • Maintain accurate and detailed project documentation.
  • Ensure timely completion of all tasks to meet project timelines.
  • Set clear expectations with all project stakeholders.
  • Establish and maintain effective business relationships with internal and external partners.
  • Develop project goals and establish project scope.
  • Ensure the success of customer support across multiple projects.
  • Facilitate and troubleshoot any challenges associated with the project.
  • Provide technical and management advice to assist stakeholders and personnel.
  • Communicate with the training department on SOPs, workflows, and announcements.
  • Summarize project information and clearly communicate with high-level leadership.
  • Assist with providing materials and documents for audits and reviews.
  • Complete User Acceptance Testing (UAT) as needed.
Required Qualifications and Skills:
  • 5+ years of experience in mortgages.
  • Encompass LOS experience required.
  • Related experience preferred.
  • Knowledge of the overall mortgage workflow.
  • Knowledge of all agency guidelines.
  • Knowledge of compliance and disclosure requirements.
  • PMP certification a plus.
  • JIRA experience a plus.
  • Proficient in Microsoft Office suite (Word, Excel, Outlook).
  • Excellent prioritization, organization, and time management skills.
  • Excellent management and analytical skills.
  • Excellent conflict management and negotiation skills.

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