Digital Content Specialist

4 days ago

Melbourne, Victoria, Australia beBeeCommunication Full time
Communications Officer (Nutrition Education and Digital Engagement)

This is a fantastic opportunity to join our Public Relations Department as a permanent full-time Communications Officer (Nutrition Education and Digital Engagement).

We are seeking an individual with a proven track record in public relations, social media management, digital engagement, and data analysis.

The successful candidate will bring a background in nutrition along with experience in social media communications.

Key Responsibilities:
  • Provide educational presentations for all age groups
  • Conduct educational factory site tours for various groups
  • Respond to written, phone, and online enquiries regarding product composition and benefits
  • Assist in receiving and resolving customer enquiries and complaints
  • Communicate nutrition and brand content via digital media
  • Collaborate and work with external parties and assist with organising topics for social media and be the first point of contact in relation to direct enquiries on social media
  • Creating consumer-friendly content to promote nutrition and brand loyalty through social media, EDMs, videos, and reels
  • Monitoring and analysing social media performance and recommending strategies to boost engagement
  • Maintaining and updating website content to ensure functionality and a positive user experience
  • Ensure all content aligns with our brand guidelines, tone of voice, and visual identity across all platforms
Required Skills and Qualifications:
  • Bachelor's Degree in nutrition or a closely related field
  • Proven experience delivering educational presentations and/or workshops to school-age children, tertiary students, and community groups
  • Demonstrated experience managing digital platforms (Facebook, Instagram, TikTok, and EDM tools)
  • Ability to create engaging, audience-relevant content, including short-form videos and reels
  • Excellent written and verbal communication skills
  • Ability to interpret social media/digital performance data, generate reports, and recommend improvements to engagement and reach
  • Proficiency in Microsoft Excel
Benefits:
  • Comprehensive training and product knowledge to support the successful application in the role
  • Hours: 8:30am - 5:00pm Monday to Friday (40 hours per week)
  • Flexibility can be discussed further during the interview
Others:

Eligible to obtain or currently hold a valid Working with Children Check

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