
Academic Support Coordinator
1 week ago
About Us
We deliver high-quality English language programs in a student-centered environment.
- Liaise with education agents, prospective students, and internal staff to provide exceptional support services.
- Maintain accurate and up-to-date student records in our student management system.
- Assist students with orientation, enrolment, and ongoing course advice to ensure their academic success.
- Respond to student inquiries regarding visa, attendance, academic progress, and personal support in a timely and professional manner.
- Coordinate student welfare activities and refer students to support services as needed.
- Monitor attendance and academic progress and escalate concerns appropriately to maintain a positive learning environment.
- Support the compliance and reporting team with documentation and data entry to ensure seamless operations.
To excel in this role, you will need:
- Minimum 1 year of experience in a similar administrative role within an educational institution.
- Proficiency in Microsoft Office and student management systems to efficiently manage student records.
- Recent experience in the use of PRISMS to optimize administrative tasks.
- Knowledge of ESOS Act and National Code of Practice is highly regarded, but not essential.
- Strong administrative and organizational skills to prioritize tasks and meet deadlines.
- Excellent communication and interpersonal skills to effectively liaise with students, staff, and external partners.
This role offers a dynamic and supportive work environment, where you can grow your career and develop your skills.
As a key member of our team, you will have the opportunity to contribute to the delivery of high-quality education programs and make a positive impact on our students' lives.
OthersIf you are a motivated and detail-oriented individual who is passionate about delivering exceptional student support services, we encourage you to apply for this exciting opportunity.
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