Customer Service Ambassador

2 days ago


Ipswich, Australia beBeeCustomerService Full time $58,504 - $73,345
Job Overview

We are seeking highly motivated customer service specialists to deliver exceptional customer experiences in a dynamic inbound/outbound contact centre environment.

About the Role
  • Service Excellence Superpower: Deliver exceptional customer experiences with a human-first approach.

  • Fountain of Knowledge: Provide comprehensive information on government programs and processes.

  • Problem-solving Pro: Master complex enquiries using in-depth knowledge and sharp problem-solving skills.

  • Customer Experience Advocate: Accurately capture customer details and log interactions in our intuitive CRM system.

Required Skills & Qualifications
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers.

  • Strong problem-solving & critical thinking abilities to address customer queries effectively.

  • Commitment to delivering impressive customer service experiences.

  • Flexible & adaptable to changing priorities in a fast-paced environment.

  • Computer proficiency is essential, and we encourage further development.

Benefits
  • Financial & non-financial incentives.

  • Career growth opportunities.

  • A robust wellness program and personal safety support.

  • Employee discounts and referral program.

Additional Information
  • Must be an Australian Citizen.

  • Be 18 years of age at a minimum.

  • Availability to work on a part-time basis of 23.75 hours per week, Monday to Friday.



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