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Restaurant Operations Manager

2 months ago

Joondalup, Australia TGI Fridays Full time
{"About the Role": "

Are you ready to take your hospitality career to the next level? TGI Fridays is seeking an experienced Assistant Venue Manager to join our dynamic team in Australia.

We deliver our famous TGI Fridays experience with great American food, cocktails, and service. As a key member of our management team, you will be focused on developing your team and delivering quality service to Friday's standards.

", "Key Responsibilities": "
  • Monitor online reviews and feedback platforms to assess guest sentiment and take appropriate actions to enhance the establishment's reputation.
  • Manage staff, including training, rostering, and on-shift management.
  • Adhere to and audit OH&S and Food Hygiene procedures.
  • Identify opportunities to build sales and revenue while controlling costs.
  • Ensure superior service and quality to deliver outstanding guest experiences.
  • Drive a positive working environment and lead by example as a senior restaurant leader.
", "What We Offer": "
  • A lively and dynamic work environment that celebrates creativity and innovation.
  • Be part of a family that values your ideas and encourages growth.
  • Tantalize your taste buds with our mouth-watering dishes.
  • Perks & Discounts across all brands, TGI Fridays, Sporting Globe & Varsity.
  • Rapidly expanding business with opportunities to progress within the company.
", "Requirements": "
  • Demonstrated hospitality experience within a high-volume restaurant environment.
  • Qualifications in Hospitality are preferred; however, they are not essential.
  • Proven management experience with outstanding leadership capability and customer service focus.
  • Can-do attitude with the ability to act efficiently and resiliently.
", "About Us": "

TGI Fridays is a global restaurant chain that delivers a unique and exciting dining experience. We are passionate about great food, incredible drinks, and creating unforgettable experiences.

", "Contact Us": "

For more information, please contact our HR department.

"}