
Hotel Operations Leader
1 week ago
We offer a unique hospitality experience to our guests. Our team is passionate about delivering exceptional service and creating memorable moments for our guests.
Your Key Responsibilities
As a Hotel Services Assistant Manager, you will be responsible for leading and overseeing all aspects of hotel operations. You will work closely with the venue manager and other departments to ensure seamless experiences for our guests. Your key responsibilities include:
- Leading the front-of-house team to deliver excellent guest service
- Managing day-to-day operations, including scheduling, inventory, and customer interactions
- Developing and implementing strategies to improve guest satisfaction and loyalty
- Collaborating with other departments to ensure smooth communication and effective problem-solving
Requirements
To succeed in this role, you will need:
- A bachelor's degree or higher in hotel management and/or business administration
- Minimum 2 years of leadership experience in a similar industry
- Excellent written and verbal communication skills
- Ability to work under pressure and handle multiple tasks simultaneously
What We Offer
We value our employees' contributions and offer a range of benefits to support their personal and professional growth. These include:
- Lifelong development program to enhance your skills and knowledge
- Career milestone celebrations and transfer of entitlements
- Paid birthday leave, enhanced parental leave, flexible work options, and proactive health days
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