Senior Technical Services Manager

3 days ago

Canberra, ACT, Australia beBeeLeadership Full time $98,765 - $123,456
Technical Service Lead Position

A leading IT services provider seeks a dedicated Technical Service Lead to oversee daily operations of the service desk.

The ideal candidate will possess strong leadership skills and experience in managing service desks, ensuring efficient technical support delivery for clients.

This is a full-time on-site role based in Canberra for a Technical Service Lead. The position involves overseeing daily operations, maintaining high customer satisfaction levels, and continuously improving service delivery standards.

The role requires:

  • Proven experience in service desk management and operations
  • Strong proficiency in technical support and IT service management
  • Excellent problem-solving and communication skills
  • Ability to lead and manage teams effectively

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