Volunteer Connector

1 day ago

Gold Coast, Queensland, Australia beBeeEmpathetic Full time $45,000 - $75,000
Job Opportunity

Telecross & Telecross Redi Volunteer

We are seeking warm, dependable volunteers to deliver social inclusion programs within Aged and Community Care.

Key Responsibilities
  • Make up to 20 brief calls per hour, following call guidelines and escalation procedures
  • Engage in conversation and activities appropriate to the client or group
  • Respect privacy, rights, and dignity of clients; maintain confidentiality
  • Utilise appropriate digital systems and follow guidelines for call handling and record-keeping
  • Maintain professional boundaries to safeguard the well-being of the client and yourself
  • Participate in mandatory learning and development to stay up-to-date in the aged and community care sector
  • Uphold the Aged Care Code of Conduct and updates
  • Demonstrate cultural sensitivity and ensure inclusive interactions
The Impact

By volunteering with Telecross & Telecross Redi, you provide connection, reassurance, and safety to vulnerable Australians. Your daily calls help prevent health crises, ease demand on emergency services, and bring peace of mind to clients, carers, and families.

Requirements
  • Be willing to join a nationwide team delivering social inclusion programs within Aged and Community Care
  • Possess excellent conversational skills, with the ability to listen actively and build trust
Further Information

For more information, please contact us directly.

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