Delivery Process Lead

1 week ago


Eastern Creek, Western Australia Amazon Full time
Key Job Responsibilities

We are seeking a highly motivated and experienced Operations Shift Manager to join our team in Eastern Creek. As an Operations Shift Manager, you will play a critical role in leading our team of associates within our Delivery Station.

Main Responsibilities:

  • Leading and developing a team of Amazon associates to achieve high levels of safety, quality, attendance, and performance.
  • Maintaining Health and Safety standards while promoting a Health and Safety culture on-site.
  • Collaborating with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
  • Proactively identifying and leading process improvement initiatives and Lean tools.

About You:

To be successful in this role, you will need:

  • A strong background in Operations, Supply Chain/Logistics, or a related field.
  • Experience as a manager involving sizable teams; you're a natural at motivating others around you and building strong relationships.
  • Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes.
  • Excellent communication skills, both verbal and written.
  • Experience with performance metrics and process improvement.
  • Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

About the Role:

This is a full-time position with a salary range of $80,000 - $100,000 per annum, based on experience.

The ideal candidate will have experience managing high levels of ambiguity while thriving in a dynamic and fast-paced work environment.

You will be working closely with other departments to drive continuous improvement and excellence across all aspects of the delivery process.

Working Conditions:

This role involves working in a warehouse environment, which may include prolonged periods of standing, walking, pushing, pulling, squatting, bending, and reaching varying weights.

What We Offer:

At Amazon, we pride ourselves on being a great place to work. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

We strive to create a diverse and inclusive workplace where everyone can thrive. If you're passionate about delivering exceptional customer experiences and have a proven track record of success in a leadership role, we'd love to hear from you.



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