Cash Automation Specialist
1 week ago
As a global leader in cash technology solutions, we provide the financial, retail, and gaming industries with confidence that their cash is protected and always working to help build a stronger business.
Our cash automation technologies and process engineering services help businesses in more than 100 countries optimize the handling, movement, and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs, and enabling a more rewarding customer experience.
Key Responsibilities:
- Installing, commissioning, and troubleshooting Glory products and equipment;
- Performing preventative maintenance;
- Installing approved software updates;
- Providing technical support in line with agreed SLA's;
- Training customers in the correct use of Glory products and systems;
- Effectively 'debriefing' and reporting of service calls as required;
- Completing administrative paperwork promptly and accurately;
- Maintaining a thorough working knowledge of Glory products and systems;
- Actively participating in the on-call roster to provide after hours and weekend support in line with customer requirements.
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