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Online Community Building Expert
1 week ago
We're seeking an Online Community Building Expert to join our team in Sydney. As a key member of our social media department, you'll be responsible for building and managing online communities related to our client's brands.
The ideal candidate will have proven experience in community management, including growing social media audiences, creating engagement strategies, and moderating online discussions. You should also be proficient in social listening tools and have excellent written communication skills.
Key responsibilities include:
- Community Insights: Analyze community data, identify trends, and extract actionable insights to inform brand strategy and content
- Proactive Engagement: Take initiative to spark conversations, run interactive activities (polls, Q&As, contests), and foster a sense of community beyond simply reacting to comments
- Relationship Building: Build and nurture relationships with community members, influencers, and internal stakeholders
A passion for growth, product knowledge, and trend awareness are essential for this role.